How do I reach Adventure Erzberg?
Enter the following address into your GPS: Vordernberger Straße 55, A-8790 Eisenerz
Do I have a parking space?
There are free visitor parking spaces available, both for cars and buses.
Where can I redeem my voucher?
Our vouchers can only be redeemed at the ticket counter at the valley station.
Is the tour suitable for toddlers?
Yes, but we recommend children from the age of 4.
The underground path is not suitable for strollers and baby carriers.
However, baby wraps are allowed.
Can I bring my dog?
No, dogs are not permitted in the show mine and on the Hauly.
How long does a guided tour last?
Show mine: 90 minutes
Hauly ride: 60 minutes
Open-air exhibition: 90 minutes
What temperature is there underground?
The temperature is 6 - 8°C. The humidity is about 98%.
We recommend wearing warmer clothing and sturdy footwear.
What clothing is best suited?
We recommend sturdy shoes and warm clothing (functional clothing) in the show mine.
According to regulations, a helmet must be worn on our tours.
Helmets will, of course, be provided by us.
Is filming and photographing allowed?
Yes!
Is it possible to visit without a guided tour?
No, as you are in an active mining area.
Is there free Wi-Fi?
Yes, we have free Wi-Fi for our visitors at the valley station.
Are there audio guides?
In addition to personal guidance in German, there are also audio guides available in English.
How far is the walking route through the show mine?
800 meters and approximately 175 steps need to be managed.
Is the visit to the show mine suitable for claustrophobics?
For your own safety, unfortunately, you are not allowed to visit the show mine.
Is the show mine accessible with a walker?
Due to safety and space reasons, this is unfortunately not possible.
Is the show mine accessible by wheelchair?
Unfortunately, our destination is not barrier-free.
What is not allowed in the show mine?
Heavy items (large backpacks), motorcycle helmets, strollers.